This guarantee is limited to applications in Europe and remains valid until replaced by a more recent version. You can obtain the currently valid version of the guarantee from your HIGHLUX® distributor or Mönch Kunststoff-Technik GmbH.
All guaranteed values are measured on clean specimens. In the case of complicated profiles, the values may be measured on flat specimens with parallel faces cut out of the material, since it would not otherwise be possible to establish characteristic material values, or not with sufficient accuracy. Textured semifinished products are to be measured in their original thickness with the textured side (in the case of two textured sides, the side with the coarser texture) facing the light source.
The products have to be stored, transported, fabricated, installed and used in a manner that suits the material. They must not be thermoformed or exposed to adverse chemical influences. Information on the correct application, care and use of our products can be found in HIGHLUX® brochures, which you can obtain from your HIGHLUX® distributor or Mönch Kunststoff-Technik GmbH.
This guarantee commences on the day of delivery to the user and ends with the dismantling of the first item/structure for which the product was used; with intentional or willful destruction; or upon expiry of the 20th or 10th year after the date of purchase. The shortest of these periods shall apply. Any claims made under this guarantee shall be subject to the version of this guarantee statement in force at the time of purchase of our products by the user, or to subsequent guarantee statements authorized by us. You can obtain the currently valid version of the guarantee from your HIGHLUX® distributor or Mönch Kunststoff-Technik GmbH.
Claims can be made under this guarantee on the condition that the user presents us with an invoice issued by the salesperson stating the name and address of the user, the date of purchase, the complete product designation and product quantity the case to be considered under this guarantee is presented to us in writing during the guarantee period, at the latest within 30 days we are immediately given the opportunity to examine the defect or have it examined on site, together with its possible causes.
If the guarantee is applicable, we will replace the defective HIGHLUX® product ex works. If we no longer manufacture suitable replacement material or such material cannot be delivered, the user will be refunded the entire original purchase price or a percentage thereof as listed below:
Up to 5 years 100 %
after 5 years 75 %
after 7 years 50 %
after 9 years 25 %
Further or other claims based on or related to this guarantee statement are excluded.
This guarantee does not affect the statutory rights of the consumer, nor does it limit them in any way. This guarantee shall be subject to the applicable law in the Federal Republic of Germany at the time of purchase of our products by the user, excluding any provisions of private international law. The sole venue for claims based on this guarantee shall be Bad König, Federal Republic of Germany.
® = registered trademark
HIGHLUX is a registered trademark of Mönch Kunststoff-Technik GmbH, Bad König, Germany.